I booked a connected flight from Ankara to Munich and Munich to JFK through Skyscanner. Despite having a connection, I couldn’t check in online for either leg of the journey. On my outbound flight, I was able to get my Lufthansa boarding pass at the Sunexpress counter in Munich, which was a relief.
However, the return flight was a disaster! When I approached the Lufthansa counter, they told me they couldn’t issue a boarding pass for my Sunexpress connection. As a result, I had to leave the airport in Munich, go through all the security checks again, and find the Sunexpress counter to get my boarding pass. It was an unbelievable hassle!
The strangest part is that my luggage was transferred seamlessly between flights, but I couldn’t get myself transferred in the same way. Thankfully, I had a visa to enter Germany, but I can’t imagine what would have happened if I didn’t.
I was thoroughly disappointed with Lufthansa—from the poor check-in operations to the subpar in-flight meals. The online website didn’t work properly either. I will never book a similar flight again, especially if it involves Lufthansa.
On May 18, 2025, I have a scheduled flight booked with Lufthansa, which includes a leg operated by SunExpress. Despite trying multiple times, I’ve been completely unable to complete online check-in. Both Lufthansa and SunExpress tell me I have to go to the airport to check in, which defeats the enti...
On Sunday, August 11, 2024, I had a ticket for the Sunexpress Munich-Ankara flight at 11:10 AM. I completed my check-in online and arrived at Munich Airport at 10:00 AM to drop off my luggage. The check-in sign indicated that the counter was open, but there were no staff members present to handle th...
I had a flight with SunExpress from Ankara to Düsseldorf, and it was a complete disaster. On the outbound trip, the flight was delayed by 50 minutes. On the return, the airport staff were incredibly rude and unprofessional. Our flight was scheduled for 20:05, and we checked in our baggage around 19:...
Our Munich-Istanbul flight turned into a nightmare. I purchased tickets in June for the Munich-Dalaman-Istanbul flight on July 28th. A few days later, the Dalaman-Istanbul connection was canceled. Since the next available flight was on the 29th and the airline did not provide a hotel, we had to cove...
I booked a Lufthansa flight from Izmir to Seattle scheduled for May 18, 2025. The first leg of my journey, from Izmir to Munich, is operated by Lufthansa’s codeshare partner, SunExpress. Despite both airlines being "partners," I was unable to complete the check-in for the SunExpress-operated segment...
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