I got charged by LoveShots after canceling; how can I get my money back?

Xolvie Resolution Specialist16 Ağustos 2026 12:16

If LoveShots charged you after you canceled,

Review your cancellation first;

• Check:
– Your cancellation confirmation and cancellation date
– Your App Store or Google Play subscription status
– The renewal date associated with the new charge
– Your bank or card statement

• Confirm:
– You canceled before the renewal deadline
– Auto-renewal is now disabled
– The charge was actually completed and isn't just pending
– There are no other LoveShots subscriptions under another account

LoveShots says Apple subscriptions automatically renew unless auto-renewal is turned off at least 24 hours before the current subscription period ends.

Gather evidence;

• Save screenshots showing:
– Your cancellation confirmation
– The post-cancellation charge
– Your current subscription status
– Your payment receipt

• Keep:
– Transaction ID
– Payment receipt
– Cancellation date
– Charge date and amount
– Previous support conversations

Contact LoveShots support;

• Request:
– Verification of when your subscription was canceled
– A refund for the post-cancellation charge
– Confirmation that auto-renewal has been stopped
– Written assurance that no additional charges will occur

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.

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