Little Caesars Cold Delivery - Arrived After 70 Minutes
I made an online purchase from the Little Caesars location in Beylikdüzü Büyükşehir on April 20, 2024, at 7:40 PM. Unfortunately, the delivery arrived at 9:07 PM and the food was disappointingly cold. According to the delivery person, the order had been at the branch for 71 minutes. It's really frustrating when the pizza arrives cold. If delivery is not an option, it would be advisable to request a new pizza. It is morally wrong to send a product that needs to be kept cold to the customer. Given that the delivery was on its way, I went ahead and accepted the items. However, to my dismay, they ended up being unusable. Thank you for your lack of attention.
Hello Ms. Elif, Regarding your complaint number 28533487, you will be contacted and informed as soon as possible. Our customers can reach us with all their requests, suggestions, and complaints through our Customer Service. Best regards, Little Caesars Customer Service
Dear Sir/Madam, Regarding the complaint, we attempted to contact our customer on 21.04.2024 using the registered contact information, but we were unable to reach them. Our customers can reach us for all their requests, suggestions, and complaints through our Customer Service. Sincerely, Little Caesars Customer Service
Hello Ms. Elif, An investigation has been conducted regarding your complaint request numbered 28533487. First of all, as the Little Caesars family, we would like to extend our apologies for the negative customer experience you have had. As a result of our conversation, we considered this situation from your perspective and we were saddened as well. We have always set a goal to provide better customer satisfaction with the feedback from our valued customers. We would like to remind you that our department handling your complaint has issued the necessary warnings to the restaurant. We would like to offer the same order free of charge on your next order. When you wish to place an order, you can easily do so. Wishing you health, well-being, and peace... Thank you. Little Caesars.
