I downloaded the Lingokids app just to try it out during the free trial period. Since it didn’t catch my kids' interest, I immediately canceled the subscription and deleted the app. I assumed that was the end of it. However, I was shocked to see that Lingokids still charged my credit card even though I had canceled the subscription before the end of the trial period.
According to the system, the subscription was set to run until March 17, 2026—but I had already canceled it well before that date. It’s completely unacceptable to be charged for an app I didn’t use, especially after taking the proper steps to cancel. What’s the point of offering a free trial if you’re going to charge users regardless?
I demand a full refund for the amount withdrawn. Lingokids should take responsibility and process the refund without making things difficult. This kind of billing behavior creates distrust, and if my money is not returned promptly, I’ll be escalating this further.
I downloaded the Lingokids app to try it out and signed up for the trial, but never actually used it. Despite not using the service, I just discovered that money was withdrawn from my credit card without any notice or warning. I never received an email, notification, or even a simple message before ...
I downloaded the Lingokids app but never even opened or used it—not even once. Yet, to my surprise, I was charged a fee immediately. This is completely unacceptable. How can a company charge users before they've even accessed a single feature of the app? I didn’t agree to any subscription knowingly...
I subscribed to the Lingokids app for my child, hoping it would be a fun and educational tool. Unfortunately, we didn’t find the content engaging, so I decided to cancel the subscription just 3–4 days after signing up. However, to my surprise, I received an email stating that no refund would be issu...
Lingokids charged ₺589.99 to my credit card without my authorization. I had downloaded the app about two months ago, used it for just one day during the trial period, and then immediately canceled my subscription and uninstalled the app. At that point, there was no active membership, and I confirmed...
I downloaded the Lingokids app from Google Play and signed up for a free trial on January 29. I canceled the subscription on February 1 and even received a confirmation of the cancellation. Despite this, Lingokids repeatedly attempted to charge my virtual credit card without my permission starting f...
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