I downloaded the Lingokids app from Google Play and signed up for a free trial on January 29. I canceled the subscription on February 1 and even received a confirmation of the cancellation. Despite this, Lingokids repeatedly attempted to charge my virtual credit card without my permission starting from January 5.
Then today—February 13—they successfully withdrew ₺589.99 from my account without my consent. This is a serious violation of trust and an unauthorized transaction. I made sure to cancel in time and have proof of cancellation, so there is absolutely no excuse for this charge.
I am demanding a full and immediate refund of the ₺589.99. If this issue is not resolved quickly, I will not hesitate to report this unauthorized charge to consumer protection authorities. This kind of behavior is unacceptable from a platform that targets families and children. Lingokids, you need to fix this now.
Lingokids charged ₺589.99 to my credit card without my authorization. I had downloaded the app about two months ago, used it for just one day during the trial period, and then immediately canceled my subscription and uninstalled the app. At that point, there was no active membership, and I confirmed...
I’m upset with Lingokids. I originally signed up for just a 1-month subscription, which I canceled right afterward. I was under the impression that everything was fine—until today, when I received an email notification that made me double-check my account. To my shock, I discovered that Lingokids h...
I was shocked to discover that Lingokids charged my account ₺600 without any confirmation or prior notice. My 4-year-old son downloaded Lingokids from the Play Store while trying to install a game. Since my credit card is linked to my phone for general purchases, the app processed a payment automati...
I’m extremely disappointed with Lingokids. While purchasing a subscription through Google Play, I was offered two options—monthly or yearly. I selected the yearly plan, and on December 6, ₺459 was deducted from my credit card ending in 0407. Despite paying the full annual fee, the app now shows pop...
I downloaded the Lingokids app to try it out and signed up for the trial, but never actually used it. Despite not using the service, I just discovered that money was withdrawn from my credit card without any notice or warning. I never received an email, notification, or even a simple message before ...
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