I canceled my monthly Lingoda subscription on February 18, 2026. During the cancellation process, I was explicitly infor...med that my lessons would be canceled, my account would be closed, and the payment of $164 would be refunded to me. However, when I reviewed my bank statements, I noticed that a h
My name is Beyza Ş****. I purchased an 8-lesson German course subscription through Lingoda. I paid $61 using my debit ca...rd on December 20, but the lesson credits I purchased were never added to my account, which meant I was unable to attend my lessons. As a result, I requested a refund starting on
After using Lingoda's Sprint program, I started being charged monthly from March 19, 2025. Initially, $42.43 was deducte...d from my account, followed by additional monthly charges of $5.98. To prevent these recurring charges, I purchased a one-time package for $5.98. However, despite this purchase, I
Lingoda charged my card without my authorization. Despite requesting a refund, the company has failed to address my comp...laint or take any action. I am extremely dissatisfied with this situation. On April 30, 2025, an unauthorized charge of $48 was made to my card without my knowledge or consent. I r
Despite paying to participate in Lingoda's Sprint Program, I encountered an issue involving unclear and undisclosed term...s and conditions. During the registration process, there was no warning or information stating that users who had previously held a Lingoda Flex subscription would be ineligible fo
I registered on the Lingoda website to explore its foreign language learning platform. However, despite canceling my sub...scription immediately after signing up, my credit card was charged twice, with each charge amounting to approximately $155. These charges were made on December 13, 2024, and Januar
I signed up for Lingoda a week ago, but I have realized that it is not an effective platform for me and does not meet my... needs. I want to cancel my subscription. My next payment is scheduled to be charged tomorrow, but there is no option or section to cancel my membership. Does this mean it's easy t
I purchased a 12-lesson credit package from Lingoda for $90. However, when I had only 3 lessons remaining, Lingoda autom...atically charged me the same amount again and added another 15 lessons to my account without my consent. As a result, the 3 remaining lessons were also lost in the process. There i
I purchased a two-month Sprint German language course from Lingoda for February. On the payment screen, I clearly approv...ed payment for the Sprint course only. Two months later, my course ended, but on March 15, Lingoda automatically purchased an additional package of 8 lessons for €109 and charged m
I signed up for Lingoda, an online language learning platform, and wanted to cancel my membership within the first ten m...inutes of realizing that it was a paid subscription. However, every time I tried to cancel, the website redirected me to unrelated pages in English, asking questions about my forei
Lingoda is an online language learning school founded in 2013 by Felix Wunderlich and Fabian Wunderlich. Operated by Lingoda GmbH and based in Berlin, Germany, the platform provides structured, instructor-led language courses for adult learners worldwide.
Email: [email protected]
Phone: Lingoda does not offer a public customer service phone number. Inquiries and assistance are handled via email and the platform's online support ticketing system.
Lingoda operates in the EdTech and online education industry, offering live language courses aligned with the Common European Framework of Reference for Languages (CEFR). Classes are conducted virtually through the proprietary Lingoda Classroom.
Customer feedback indicates substantial friction around billing, subscription policies, and promotional campaign rules, despite interest in the platform's flexible lesson scheduling.
If you have experienced issues with Lingoda, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
