I purchased an LG Oled65Cs3 model TV from the Vatan store in Elazığ for ₺65,000. From the first day of installation at home, the TV failed to deliver clear picture quality and displayed a blurry image. I reported the issue to the Vatan store on the same day. When the service technician came to inspect, they claimed that the picture quality was normal and refused to acknowledge any issues with the device. Vatan store also refused to offer a replacement or refund. I'm deeply dissatisfied with Elazığ Vatan Bilgisayar store and LG authorized service for their handling of this problem with the expensive TV model known for its high picture quality. Despite having purchased two LG TVs before, this is the first time I've encountered such an issue. I will not be recommending LG TVs or Vatan Bilgisayar store to anyone in my circle.
LG OLEDC54 65-inch 4K OLED evo Smart TV was defective from the moment it was installed. Even though the product was only 10 days old, Vatan Bilgisayar refused to honor the 15-day unconditional return policy. LG service did not even come to my home, and customer support was unhelpful. This was my exp...
For the past 3–4 months, I have been experiencing a persistent issue with my LG OLED65B9PLA TV, where the image is lost around all the edges of the screen. I use the product in Izmir Karsiyaka and purchased it from Vatan Bilgisayar for ₺18,000. The problem has continued without any improvement. I co...
After 5 months, we took the TV to an authorized dealer because it has light issues, after 10 days, they said they'd made the product and there wouldn't be any problems. They then sent it to us. Four months after the first fix, the light blocking got stronger. We asked the consumer arbitration group ...
Subject: LG 86NANO906 TV Malfunction and Troublesome Service Experience Date: 09.02.21 Store: VATAN BİLGİSAYAR Authorized Product Provider: LG Purchased Product: LG 86NANO906 86” 218cm NANOCELL 4K ultra HD webos smart television Price: 22,626 TL Additionally Purchased Item: Surge-Protected Power Str...
I purchased an LG OLED65C46 TV on November 16, 2024, from an authorized LG dealer. The TV was installed by LG’s authorized service team on November 19, 2024. However, just two weeks later, the screen suddenly went black while watching it in the evening. I contacted LG service and scheduled a repair...
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