I purchased an LG CordZero vacuum, which was supposed to come with 3 gift dust bags included. However, they were not delivered with the machine. Since then, I’ve called LG customer service multiple times, and no one has gotten back to me.
Each time I call, they say “someone will follow up,” but instead, I’m just passed from one person to another with zero resolution. I don’t understand how something advertised as a gift can simply not be sent—and worse, no explanation is ever given. I’ve spent days calling, only to be ignored or promised a callback that never happens. It’s incredibly disappointing, especially coming from a brand like LG.
I purchased the LG CordZero A9N vacuum, and that decision pulled me into a never-ending wait for the promotional gift they promised. It’s been over 6 months, and I still haven’t received a single item. They kept saying, “It will be sent soon,” but nothing ever arrived. I’ve tried calling multiple ti...
I purchased an LG CordZero vacuum cleaner, and it’s been a total disappointment. The mopping head malfunctioned, so I took it to service—not once, but three separate times. Each time, the vacuum was returned with the same issue unresolved. To make matters worse, the vacuum spent months sitting in s...
I bought an LG CordZero upright vacuum as part of a campaign that promised extra accessories as a gift. It’s been over 4 months, and I’m still being told, “They’re coming from abroad,” with no real update or delivery. Now they’ve changed their story and claim there was never such a promotion—despite...
I’m extremely frustrated with the after-sales experience for my LG CordZero vacuum cleaner. The motorized head started making loud rattling noises and stopped functioning properly. Since the vacuum is under warranty and I also purchased extra insurance, I sent it in for repair over 20 days ago. Tod...
I purchased an LG CordZero A9 cordless vacuum from Migros LG Store on October 1, 2023, and it was delivered on October 4. Right from the start, the product has been a huge letdown. When used in Turbo mode, the battery lasts only 8–10 minutes, and the suction power is underwhelming even during that s...
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