LG CordZero Gift Dust Bags Never Arrived and No One Is Responding

I purchased an LG CordZero vacuum, which was supposed to come with 3 gift dust bags included. However, they were not delivered with the machine. Since then, I’ve called LG customer service multiple times, and no one has gotten back to me.

Each time I call, they say “someone will follow up,” but instead, I’m just passed from one person to another with zero resolution. I don’t understand how something advertised as a gift can simply not be sent—and worse, no explanation is ever given. I’ve spent days calling, only to be ignored or promised a callback that never happens. It’s incredibly disappointing, especially coming from a brand like LG.