I bought an LG CordZero cordless vacuum cleaner, and shortly after, the lid developed a problem. I contacted customer service and was directed to a service center in Bağcılar, which is not even in my district. They told me the product would need to be sent there, and if it couldn’t be fixed, replacement would not be an option.
I asked a simple question: Why is LG selling products in areas where there is no authorized service support? Instead of providing a solution, they just kept dragging the conversation out without offering any real help or alternatives. This whole situation has become an unnecessary hassle over something that should have been a quick fix.
I purchased the LG CordZero cordless vacuum less than a year ago, and its dust compartment lid already broke. I took it to the authorized service center in Tekirdağ, and they immediately blamed user error, quoting a ₺2000 repair fee. We’ve been forced to tape the lid with packing tape just to keep u...
I purchased an LG CordZero vacuum cleaner, and it’s been a total disappointment. The mopping head malfunctioned, so I took it to service—not once, but three separate times. Each time, the vacuum was returned with the same issue unresolved. To make matters worse, the vacuum spent months sitting in s...
I’m extremely frustrated with the after-sales experience for my LG CordZero vacuum cleaner. The motorized head started making loud rattling noises and stopped functioning properly. Since the vacuum is under warranty and I also purchased extra insurance, I sent it in for repair over 20 days ago. Tod...
It’s been less than 3 months since I bought the LG CordZero cordless vacuum, and I'm already having serious issues. The device shuts off automatically within 2 minutes, no matter which battery I use. Both batteries trigger the same problem. I clean the vacuum regularly and maintain it exactly as in...
I have not been able to use my LG CordZero A9 vacuum cleaner for about three months because the HEPA filter cover is faulty—it constantly comes off and won’t stay closed. As a result, the vacuum is unusable. I contacted LG customer service and the authorized service center to resolve the issue, but ...
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