As a satisfied user of a previously owned LG television, I decided to replace it three years ago, investing a significant amount ($1000) in purchasing the LG model with the code LG65SM8200 from the Nanocell series. At that time, it was a good model for its time. However, two months after the end of the warranty period, a vertical white light appeared on the screen. When I contacted customer service, I was informed that there is no free intervention due to the expiration of the warranty. Subsequently, shadows started appearing on the screen. This greatly disappointed me, considering that the television was purchased just three years ago for a substantial amount, and it was a good model from the LG brand. Especially since it was one of LG's flagship products, this situation looks very disheartening for the brand. I can say that it seriously undermined my trust.
I purchased an LG Nanocell TV on March 19, 2022, expecting it to be a long-lasting, high-quality product. However, less than three years later, the screen and sound completely stopped working. When I contacted LG customer service, I was informed that the warranty only lasts for two years, and since ...
I purchased an LG OLED TV believing in the brand’s promise of high quality and long-term performance. Unfortunately, just after three years of use, the screen began showing horizontal and vertical lines that wouldn’t disappear. I performed the pixel cleaning feature multiple times, hoping it would h...
I bought an LG SM8200 pla TV, and the service put it up in November 2019. We thought we were getting a good TV from a well-known brand and paid three times as much for it, but it broke after just three years. The TV screen went out while I was watching it, and it never came back on. When we called c...
I purchased an LG TV on October 6, 2022, and after just one year (October 2023), the screen developed long green vertical lines and stopped working. Since it was still under warranty, LG replaced the panel, confirming that the issue was not caused by user error. Now, just a few months after the war...
I bought the LG 65NANO811T6A TV just two months ago with high expectations. From day one, I noticed an issue that continues to ruin the viewing experience: when the TV powers on, black patches appear on the screen. It looks like a panel defect, and it’s both distracting and disappointing—especially ...
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