I bought a Lenovo tablet 8 months ago. When I was buying it, I couldn't decide between two models, but I ended up going with the second generation P11. But, I had a lot of problems. The first time I took it in for service, they gave me a new pen, but the issues kept happening. So, this time, the motherboard got fried, and I asked for a refund. I wanted to get the refund report, add some money, and buy a different model because I was really frustrated. Anyway, it took a lot of time to prepare the refund report. It took 2.5 weeks to complete the report, and within that time, the price of the desired device went up from 15,000 to 21,000. I finished preparing the report and sent it to the courier service. When I called customer support to ask for the PDF file of the report, they told me that they can only send it through the courier service for security reasons. Wow, dude, you're already calling me, gathering all my personal info, starting processes, and now you're bringing up security. The delivery is still happening, but I'm worried that the price of the device might go up. Can you please email me the report in PDF format? The service request number I have is 252009207518, and the device's serial number is HVA5H0Z4.
Since purchasing the Lenovo TAB M11, I have consistently experienced freezing and slow performance. I have taken the tablet to Vatan Bilgisayar twice, and both times it was sent to service for repairs. On each occasion, they claimed the screen was replaced, but the problem remains unresolved. Durin...
Despite having paid the fees, my Lenovo tablet has been in technical service for 1.5 months. It's highly infuriating, and Lenovo's technical support in Turkey appears to have no regard for customer satisfaction. I've contacted them at least 20 times, and no one seems willing to help. I urgently requ...
I purchased my Lenovo Tab 11 Pro tablet in 2023 from the MediaMarkt store in Kayseri Forum mall and also bought an additional warranty/insurance package. Despite this, I have had a serious issue with the tablet for about 1.5 months: it no longer turns on at all. Because of this problem, I sent the d...
I've sent my Lenovo computer for warranty service twice due to various issues. However, even after these two service submissions, the problems persisted, and my computer returned to me with scratches and other issues that weren't present before. For the third time, I sent the device with a request f...
Because the screen on my Lenovo tablet was cracked, I took it to the service center. To my surprise, the service center demanded a screen replacement fee that was nearly as much as the cost of a new device. In light of this, I declined the repair and instead requested that they send my tablet back a...
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