Since purchasing the Lenovo TAB M11, I have consistently experienced freezing and slow performance. I have taken the tablet to Vatan Bilgisayar twice, and both times it was sent to service for repairs. On each occasion, they claimed the screen was replaced, but the problem remains unresolved.
During the second visit, I specifically requested a refund, but instead, they returned the tablet with another screen replacement and provided a document confirming the repair. Despite these efforts, the freezing and lagging issues persist, and it seems to be a common problem with this model.
I am frustrated and unsure how this issue will be resolved. I expect Lenovo to take responsibility and provide a permanent solution, whether through a replacement or a refund. Please address this promptly.
From a major corporate store, I intended to buy a product cheaper but ended up getting a Lenovo TAB M10 Plus 3rd Gen (TB125FU, TB128FU, TB128XU) based on the Lenovo sales representative's recommendation. I set it up at home, and after updating to Android 13, the device exhibited freezing and stutter...
My Lenovo laptop experienced screen freezing issues after the warranty expired. I contacted the authorized service center in Maltepe, Istanbul. There, I witnessed another customer unable to afford the repair cost for the same issue, resulting in them taking back their product. The next day, I was in...
Despite having paid the fees, my Lenovo tablet has been in technical service for 1.5 months. It's highly infuriating, and Lenovo's technical support in Turkey appears to have no regard for customer satisfaction. I've contacted them at least 20 times, and no one seems willing to help. I urgently requ...
On December 1, 2023, I purchased the Lenovo TAB M10 Plus 3rd Gen tablet. Upon setting it up and turning it on, I found that an update to Android 13 was available, which I installed. Over the past 5 days, I have been experiencing issues with slowdowns and freezes when switching between applications a...
I recently sent my Lenovo tablet for service due to a broken screen. However, the service center quoted an exorbitant repair fee for the screen replacement, which was higher than the cost of a new tablet. Naturally, I declined their offer, paid nearly 500 TL as a service fee, and requested the retur...
Comments