5
Resolved

Lenovo Ideapad Gaming 3 Ryzen 5 3050ti Heating And Charging Problem

Akın
Akın
Lenovo
June 29, 2023 7:13 AM334

It has only been 6 months since I bought my Lenovo Ideapad gaming 3 ryzen 5 3050ti device, when I play games, the charge goes even though my computer is plugged into the charger, I can only play csgo 2 times in a row, I cannot play the 3rd time, this applies to other games. Not to mention the heating problem of the device, at first I thought that the charge might go because it was getting hot and I bought the best quality cooler, but despite the cooler, the charge does not last and the computer heats up. what's the use of a computer if I can't use it well? I mean, this piece is built for gaming purposes yet it overheats as if on fire. 

July 3, 2023 9:14 AM (4 days after complaint)

Dear Valued Customer, Thank you for sharing your experiences and opinions regarding Lenovo products and services. Your customer advisor will contact you via phone or email as soon as possible to address the complaint you mentioned on the sikayetvar.com platform. Best regards, Lenovo Turkey

July 3, 2023 11:48 AM

Dear Customer, Thank you for sharing your experiences and opinions regarding Lenovo products and services. You have been contacted by phone regarding the matter. Thank you for choosing Lenovo, and we wish you a good day. Sincerely, Lenovo Turkey

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