LemonSwan Charged Me I Did Not Intend to Sign Up

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Nathaniel
June 25, 2025 11:27 am
26

LemonSwan made me really upset. It was hard to understand how to sign up, and the procedures weren't obvious. It seemed like the whole process was set up in a way that made it simple to agree to things you didn't mean to. I called customer assistance immediately away to find out what I had signed up for and to make sure I wouldn't be charged if I didn't utilize the service. I was told that I didn't need to cancel in writing, so I felt the issue was settled. But a month later, I saw that they had still withdrawn money from my account. There was no obvious explanation or warning. It really made me feel duped and helpless, especially since I had done things to avoid this kind of thing happening.

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