3

Ledger Nano S Screen Blackout Problem

Ledger Nano S Screen Blackout Problem
Ledger Nano S Screen Blackout Problem
Ledger Nano S Screen Blackout Problem
Ledger Nano S Screen Blackout Problem
+4
October 30, 2023 4:18 AM90

I started using a Ledger Nano S three years ago, and it has been quite an adventure. I've tried connecting it to my computer multiple times, but it just won't respond. Today, when I connected it for a brief inspection, the screen decided to play a game of hide-and-seek with me. There is no display. I experimented with a different cable, but the outcome remained unchanged. The screen barely emerges in complete darkness, suggesting that the LED backlight could be the cause.
How is it possible for such a dependable device to experience this problem? I need help and I'm seeking assistance.
Just to clarify, the item is securely stored and there is no need to worry about any physical damage.

Berkant
November 1, 2023 1:24 AM

I had also emailed the Ledger company and received a response. I set the screen brightness settings to the highest level, and the result is the same. I will see how customer service will respond again.

Comments

Similar Complaints

Unable to Deposit or Withdraw on Ledger Nano S via BSC Network

November 14, 2024 4:06 PM49

For the past three days, I’ve been unable to deposit or withdraw on my Ledger Nano S using the BSC network. While the co...

Ledger Nano X Device Not Working

November 22, 2023 11:04 PM68

After a long period of inactivity, I decided to use my Ledger Nano X again, only to encounter a series of problems. I've...

Ledger Nano X Device Not Working
Ledger Nano X Device Not Working
Ledger Nano X Device Not Working
Ledger Nano X Device Not Working