Ledger Nano S Screen Blackout Problem




I started using a Ledger Nano S three years ago, and it has been quite an adventure. I've tried connecting it to my computer multiple times, but it just won't respond. Today, when I connected it for a brief inspection, the screen decided to play a game of hide-and-seek with me. There is no display. I experimented with a different cable, but the outcome remained unchanged. The screen barely emerges in complete darkness, suggesting that the LED backlight could be the cause.
How is it possible for such a dependable device to experience this problem? I need help and I'm seeking assistance.
Just to clarify, the item is securely stored and there is no need to worry about any physical damage.
I had also emailed the Ledger company and received a response. I set the screen brightness settings to the highest level, and the result is the same. I will see how customer service will respond again.









