Hello, I’ve been using a Ledger Nano S hardware wallet for the past 3 years. I originally purchased and set it up without any issues, and I’ve since transferred all of my coins into this cold wallet for long-term storage. However, I’m now facing a major problem: the device no longer powers on.
When I connect my Ledger Nano S, there’s no display on the screen—no text, no logo, not even a backlight. The screen remains completely black, and the device appears unresponsive. I’ve tried using different cables and USB ports, but nothing has helped.
Now I’m left wondering: has the device completely failed? Do I need to buy a new Ledger Nano S, and if so, will I still be able to recover my assets with my seed phrase? This situation is extremely stressful since my entire portfolio is stored on this device, and I need urgent guidance from the support team. Please respond and let me know what steps I should take to recover my funds or replace the device.
I started using a Ledger Nano S three years ago, and it has been quite an adventure. I've tried connecting it to my computer multiple times, but it just won't respond. Today, when I connected it for a brief inspection, the screen decided to play a game of hide-and-seek with me. There is no display. ...
The screen backlight on my Ledger Nano S crypto wallet has stopped working properly, even though I've used it minimally and connected it to my computer only a few times. The display is now barely visible, especially in low light, which is disappointing for a device meant to ensure the security of my...
I always keep my Ledger Nano S safely stored in its original box when not in use. It has never been dropped, exposed to water, or subjected to any physical damage. However, when I tried to use it again after some time, I was shocked to find that the screen no longer works. The device doesn't turn on...
For the past three days, I’ve been unable to deposit or withdraw on my Ledger Nano S using the BSC network. While the coins I deposited appear in the mobile app, they are completely missing when I access the wallet from my PC. Despite reaching out for support, the only response I’ve received is to ...
I purchased my Ledger Nano S wallet directly from Ledger in France. It was sealed and had never been opened. I performed a device reset when it was devoid of any data in order to rejuvenate its 24-word key. Upon transferring my coins, I was dismayed to find unauthorized transactions from my wallet, ...
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