LatinAmericanCupid locked my profile for no reason, how can I unlock my account without paying?

Xolvie Resolution Specialist20 Ekim 2026 11:48

Accounts are typically locked due to automated security triggers, IP location changes, or identity verification requirements.

You do not need to pay any fee to reactivate or restore access to a locked profile.

Submit a direct account unlock request through their official support email at [email protected].

Include your registered email address, full profile name, and a copy of a government-issued photo ID to confirm identity.

You can also reach customer service directly by phone at +1 (800) 787-0838 for US and Canadian users, or +61 7 5571 1181 for international inquiries.

Representatives can review your profile status and process the unlock request manually at no charge.

If not, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.

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