My Lama Ludo account was banned without reason, how can I recover it?

If your Lama Ludo account was banned without reason,

Confirm the ban first;

• Try logging in again
• Check if you see:
– “Account banned” or “blocked” message
• Make sure it’s not a login or network issue

Contact support immediately;

• Use the app support or email (if available)
• Provide:
– Username / ID
– Registered email
– Device info
– Date of ban

Submitting a detailed request is the main way bans are reviewed

Explain your case clearly;

• Say:
– “My account was banned without violating rules”
• Ask for:
– Reason for ban
– Account review / unban

Attach proof;

• Screenshots of:
– Account details
– Error message
– Recent activity

This helps speed up review.

If still unresolved;

Escalate by submitting a complaint on Xolvie to push for review.