I got a Lacoste jacket two days ago and wore it once. Now it has stains on it that won't come off no matter how much I clean it. When I went to the store, they wouldn't let me return or exchange it, even though the receipt says I have a 15-day right to do so. I tried to tell them that the jacket appears dirty after just one wear, but they said I couldn't return it. I really didn't think Lacoste would respond like this. I just want them to take my complaint seriously and provide me either a refund or an exchange so that this problem can be fixed equitably.
Last winter, I purchased a women’s down jacket from Lacoste. Since winters in Mersin are mild, I only got to wear it once before the weather warmed up. The jacket was stored in my closet, yet it started shedding feathers on its own without even being worn. I reported the issue to Lacoste’s Mersin s...
As a Lacoste customer, I'm not happy with the quality of the sneakers I bought there. Even though the shoes were from a high-end brand like Lacoste, they got dirty after just two months of regular use. I got in touch with their customer service team and sent the product back to be looked at, hoping ...
I purchased a burgundy The North Face jacket and wore it for just two hours over two days. Despite the short usage, stains appeared on the sleeves and collar. I sent the jacket for inspection, but the response was that it was a "user error." I sent it twice, and both times received the same unsatisf...
I have been a loyal Lacoste customer for over 15 years, but the quality of their products has significantly declined in the past two years. I purchased a jacket and noticed the fabric on the sleeves started to wear out after just 3–4 months of use. I returned it, paid extra for an upgrade, and encou...
On November 5, 2025, I went to a Lacoste store to return a shirt I had purchased on October 28, 2025. Since the product was shipped from the central warehouse because it wasn’t available in the store at the time of purchase, the delivery period was included in the return window. This caused a delay ...
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