Unable to Access Kwai Account – Verification Code Sent Only to Old Phone Number

33

I’m currently unable to access my Kwai account (ID: 978029489) because the verification code is being sent only to my old phone number, which I no longer have access to. I’ve also forgotten my password, and there’s no option to receive the code via my Gmail account.

Please assist me in resolving this issue, as I still have important videos saved in my account. It would be helpful if an alternative verification option could be provided. Thank you for your assistance.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

Unable to Access Kwai Account After Phone Number Change

50

I recently changed my phone number and now I can’t log into my Kwai account because the verification code is still being...

Unable to Access My Kwai Account – Verification Code Not Received

41

I am unable to log into my Kwai account because my registered phone number has changed. As a result, I cannot receive th...

Unable to Access My Kwai Account – Verification Code Not Received

I Can’t Add My New Phone Number to Kwai Due to Verification Code Issue

53

I originally signed up for Kwai with my old phone number, which is now deactivated and completely inaccessible. I want t...