Missing Refund from Kuveyt Türk Bank
On March 20, 2024, I encountered an issue where the money I attempted to withdraw from the PTT ATM was not returned to me. We've made a request with Kuveyt Türk Bankası, but the other party is stating that there is no additional cash available at the counter. The PTT branch in Gazi Mahallesi states that Kuveyt Türk Bankası has not submitted a petition to them. I can't believe my ₺600 has disappeared like this. I kindly request both parties to promptly refund my money.
Dear Valued Customer, Your request has been recorded. We will contact you through your provided contact information as soon as possible. For your opinions, suggestions, and requests, you can reach our Customer Satisfaction Center. Kuveyt Türk Participation Bank is always by your side for all your banking transactions, with internet and telephone banking, branches, and customer services.
