KuCoin has been a complete disappointment. After I opened a P2P trading account, they suddenly froze $200 (₺ equivalent) in my balance without any proper explanation. It’s now been almost a month, and they still haven’t returned my money.
Every day, I reach out to KuCoin customer support, and all I get is the same dismissive responses with no real assistance or resolution. They either avoid the issue entirely or keep telling me to "wait," with no update, no timeline, and no accountability.
If they’re doing this over a small amount like ₺200, imagine how they would treat you if a larger amount were involved. It's clear that KuCoin does not respect its users or their funds.
KuCoin, I demand the immediate release of my blocked money and a formal explanation. You can't just freeze user funds and ignore them. This isn’t just bad service—it’s abuse of trust. Fix this now before more people get caught in the same trap.
I’ve used KuCoin for a while, though I hadn’t made any recent investments. A few days ago, funds were deposited into my account. When I tried to withdraw my money three days ago, KuCoin suddenly blocked my account with no clear explanation—just a vague message saying it was a “routine check.” They ...
I deposited funds into my KuCoin crypto account, and while the deposit was successful, I am now unable to withdraw my money. KuCoin has restricted my withdrawals for over a day, and despite sending multiple emails, I haven't received any real assistance. To make things worse, I have been blocked fr...
I deposited money into my KuCoin account, but I deeply regret doing so—because I can’t get it back. I attempted to initiate a withdrawal, but nothing has gone through. They just keep saying, “Wait for an email,” with no timeline or real update. Trying to make a trade in the meantime is equally frus...
I always used Kucoin because they are perfect, when you make withdraw or deposit dont have any issue. But 2 days ago I make deposit and money come in Kucoin, when I want to make withdraw they cancel my withdraw and freeze my account. They ask me selfie with my identity, I send everything but nothing...
KuCoin has applied a restriction on my account and refuses to release my funds. I’ve been trying for over a month to get my money, but they still haven’t given it back. This is completely unacceptable. I believe action needs to be taken against this exchange, and legal steps should be pursued. I jus...
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