Yesterday, I transferred 19 SOL from my Phantom cold wallet to my KuCoin account. Today, when I tried to log in, I discovered that my KuCoin account had been frozen, and I no longer have access to my wallet or funds. This is extremely alarming. I’ve been using this account for years without any issues, and now, suddenly, it’s locked with no explanation. I’ve received no warning, no suspicious activity alerts, and no help from customer support so far. I urgently need access to my wallet and a clear explanation of why my account was frozen. KuCoin must take action immediately to investigate this and restore my account access. I’m locked out of my own assets and deserve proper support.
I deposited funds into my KuCoin crypto account, and while the deposit was successful, I am now unable to withdraw my money. KuCoin has restricted my withdrawals for over a day, and despite sending multiple emails, I haven't received any real assistance. To make things worse, I have been blocked fr...
KuCoin is preventing me from accessing my own money. My account (ID: 2302134**) has funds in it, but every time I try to withdraw, the system demands passwords I never set. It keeps requesting different security codes, forcing me to reset my password repeatedly. Each reset triggers a mandatory thre...
KuCoin has applied a restriction on my account and refuses to release my funds. I’ve been trying for over a month to get my money, but they still haven’t given it back. This is completely unacceptable. I believe action needs to be taken against this exchange, and legal steps should be pursued. I jus...
I recently encountered a major issue on KuCoin. Despite having an active account with cryptocurrency holdings and completed transactions, my balance now shows as zero. When I checked the transaction history, there are no withdrawal records or any activity that would explain this sudden disappearance...
I’m currently unable to use my primary funds in my KuCoin account through the Kucard feature, and all of my cards have been blocked. This has severely impacted my financial situation, especially during my ongoing move, where I rely on these funds for essential expenses. Despite having my main funds...
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