Unable to Access My Konami ID Due to Two-Step Verification and Lost Phone

Zishan
November 08, 2:28 pm
8

Dear Konami Support Team, I am writing to request urgent assistance regarding my Konami ID account. Unfortunately, I recently lost my mobile phone, which was the only device linked to my two-step verification system. Because of this, I am unable to log in to my Konami ID. To make matters worse, the Gmail account associated with my Konami ID is also inaccessible, as it required verification through the same lost phone. I have been a dedicated Konami user for a long time, and my account contains important game data and personal information. I understand the importance of two-step verification for security, but in this situation, I am completely locked out of my account with no alternate way to verify my identity. I kindly request your support in helping me recover access to my Konami ID. I can provide any additional information required, such as my registered email address, username, game titles linked to my account, or any transaction details.  Thank you for your time and understanding. Sincerely, Zishan A*** Konami id name: Kakazishan Registered Email: fananime***@gmail.com

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

1
Halil is completely dissatisfied with the result

I Lost Access to My Konami eFootball Account After Gmail Was Hacked and Google Ignored Me

Halil
July 25, 9:41 pm
15

My Efootball Account Inaccessible Due to Deleted Google Email and 2FA

Mustafa
July 31, 4:04 pm
1

My Konami Account Was Hacked and I Need Help Recovering It Immediately

Prasanna
January 16, 12:07 pm
51
1
Onur is completely dissatisfied with the result

Unable to Access Konami Game Account – Login and Password Reset Issues

January 15, 3:25 am
27
Report a Similar Issue