I used my Konami app just now to purchase some coins. I followed the usual method and signed in through my Google account. I made a purchase of 180 shillings for 260 coins, and the amount was deducted from my account balance. However, the coins did not appear in my Konami app. I would like to know what the problem is and why the purchase was not reflected in my account.
I purchased in-game currency for Konami Efootball, but the amount never appeared in my game account. Despite the funds being deducted from my bank account, and having all the receipts to prove the purchase, the issue remains unresolved. I even sent all the necessary documentation via email, yet no s...
I purchased 3,250 coins worth ₺850 in Konami e-Football, and while the amount initially appeared in my account, it vanished after logging out and back in. I have repeatedly tried to resolve this, but the funds have not been restored, nor have I been able to initiate a refund successfully. My email ...
I am absolutely furious with Konami and Google Play Store! I tried to take advantage of an offer on the Play Store for eFootball, where I was supposed to receive 260 MyClub Coins. However, when I entered the game, I was hit with an infuriating error message: "Your purchase could not be completed. Pl...
Yesterday, I bought 1000 coins in Efootball 2024 at an incredible 95% discount on Google Play. I noticed that the payment has been deducted, but unfortunately, I have yet to receive the coins. I have all the required evidence, such as the invoice and receipt. I require immediate assistance in resolv...
I made a 199₺ purchase in eFootball 2025 Mobile, but I did not receive the item. The amount was deducted from my account, and I have proof of the transaction with screenshots. I don't understand why the purchase wasn’t processed. Konami, please resolve this issue immediately. If this isn’t fixed, h...
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