Dear Konami team, I’m requesting an urgent refund for a recent purchase I made in your game. I accidentally spent ₺180, and I’m absolutely not satisfied with what I received. I made the purchase by mistake and no longer want the content that was delivered.
It doesn’t matter how long the refund process takes—I’m willing to wait. What matters is that I get my money back. I have no use for the items I mistakenly purchased, and I currently need that money for more important personal expenses.
I’m asking you to take this request seriously and begin the refund process immediately. Please don’t ignore this. As a customer, I expect fair treatment and support when something goes wrong. I hope to see your response soon with a solution.
I requested a refund through Konami, but I still haven’t received my money — and now my account is showing a negative balance. This is completely unfair. Not only is the refund missing, but I’ve also been left in the red with no explanation. I shouldn’t have to chase down my own money or deal with a...
My younger brother accidentally made an in-app purchase in a Konami game, and without my knowledge, the payment was automatically charged to my account. I did not authorize this transaction and only realized it after the money had already been deducted. I am requesting a full refund of the amount t...
My younger sibling accidentally purchased in-game currency on Efootball without my knowledge, totaling around 500₺. As soon as I noticed the transaction, I submitted a refund request. This was an unintentional mistake, and I kindly ask Konami to approve my refund request. I assure you that I will b...
Dear Konami, I am writing to express my frustration regarding a refund issue. I made an in-game purchase, then requested a refund. While my account was immediately adjusted to a negative MyClub balance, I still haven’t received the refunded amount even though it has been four days. It is unaccepta...
My Konami account, which I’ve spent years building and investing in, was recently stolen. It was a very strong and valuable account that I put countless hours into. I even know the email address of the person who currently has access: a***********@gmail.com. Despite this information, I still haven’t...
Comments