For about a month in eFootball, I haven’t been getting any top-tier players—such as Epic, Showtime, or Big Time—from the pack openings in the pack section. Despite this, I continued buying in-game coins with real money and kept opening packs, but the results have been far below my expectations.
The drop rates in the game feel extremely low, and having to spend real money constantly without receiving any worthwhile players makes me feel seriously disadvantaged. For this reason, I am requesting a refund for the amount I spent on pack openings during this period.
I would like this issue to be reviewed and to receive a clear and detailed response regarding my complaint.
I have spent hundreds, even thousands of liras on eFootball, purchasing multiple player packs, yet I haven’t received a single Epic player. Despite investing so much money, the game has given me nothing in return. It is extremely frustrating to keep opening packs and getting no valuable players, wh...
I’ve been playing eFootball 2026 on my Android phone for a long time. However, despite making multiple payments every time a new Epic Player Pack is released, I never receive rare or special players. My friends, on the other hand, get these players easily — sometimes on their first try or after spen...
I have been actively playing eFootball 2026 Mobile for almost two years, yet during this entire time, my account has never received a single top-tier player. Meanwhile, I constantly see players around me pulling strong and rare cards, which makes the game feel unfair and unbalanced. My account user...
I’ve been playing Konami games since third grade, and recently I spent a total of ₺700 on in-game packs, hoping to receive at least one Epic player. I first invested ₺350, and when nothing came out, I added another ₺350—still no Epic player. What’s going on? I see YouTubers unlocking Epic players w...
I’m requesting a full refund of the MyClub coins I spent in Konami MyClub. I had planned to open the Rafa Silva pack, but due to missing coins, I couldn’t complete the transaction. If needed, I’m willing to have my account go into a temporary negative balance and repay later, or I’d accept 2,000 MyC...
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