In eFootball 2025, I accidentally selected Japan as my country/region, and now I am unable to change it back to Turkey until 365 days have passed. I have been experiencing this issue since October 1, 2025, and as of November 9, 2025, I have not found any solution.
I tried to change the settings through the app, but it didn’t work. My account username is “b**”, and my KONAMI ID is “yi *ecsfcj”. I also contacted customer support, but no solution was provided.
I request that my country/region setting be corrected to Turkey as soon as possible.
I want to report a persistent issue I’ve been facing in PES Mobile. When I purchased my account, the selected country was set to Japan. Since I live in Turkey, I wanted to update the country setting to reflect that. However, every time I try, I get an error that says: “Country/region could not be up...
I haven’t been able to log into my Konami ID account with the username M*** on iOS since September 25, 2025. The screen shows a “Account not found” warning. I have tried all the basic steps such as resetting the password, using different networks, and trying on different devices, but the issue persi...
I am unable to access my old Efootball mobile account, which was registered under the email address c***********@gmail.com**. I had made approximately 500₺ worth of in-game purchases on this account. Today, when I tried to log in, even though I entered my email address correctly, the system repeated...
Since November 1, 2025, I have been unable to access my eFootball 2025 mobile account (username: ağır_4941). My account was hacked and I cannot log in despite trying all steps including password reset. I was unable to contact KONAMI customer service, so no solution has been offered. My account had i...
I am absolutely furious with Konami and Google Play Store! I tried to take advantage of an offer on the Play Store for eFootball, where I was supposed to receive 260 MyClub Coins. However, when I entered the game, I was hit with an infuriating error message: "Your purchase could not be completed. Pl...
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