I got charged twice by Keto Cycle and need help resolving this issue, what should I do?

First, contact Keto Cycle support directly and request a refund for the duplicate charge, including clear details like the transaction dates, amounts, and your account email.

Their official support emails are [email protected] and [email protected], which are listed on their website and help pages.

Make sure you also cancel your subscription immediately through your account settings or by email, and ask for written confirmation to prevent further charges. Including proof like bank screenshots and explicitly stating “double charge” improves your chances of a refund.

If they don’t respond or refuse to refund, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.