ordered products from your official website, and unfortunately, my items were delivered incomplete. Trying to reach customer service has become a significant problem, a hassle, a fight if you will... The phone is not being answered, and when attempting to call, it constantly goes to a busy signal. It's extremely disappointing that even a major company struggles to provide such basic customer service. Moreover, my order was shipped more than 10 days after the initial purchase, and on top of that, it was delivered incomplete.
I made a purchase on April 22nd and was told it would be shipped within 2 business days. However, it's now April 26th and the order has not been sent out yet. Getting in touch with customer service is extremely difficult. Whenever you make a call, you're informed that you're 25th in line and unfortu...
On June 3rd, 2024, I made a purchase and was given an estimated delivery window of 2-5 days. On 11/03/2024, I got an email saying my order was on its way, but it's been almost a month and I still haven't received any updates or the products. Despite repeated promises from customer service that the s...
no idea what they are tying to do after selling me this but they haven't responded or given me any support for my new vacuum. It's been like almost three weeks since I bought it, and still have no clue when they're gonna ship my order. The most annoying thing is that there doesn't seem to be any way...
I recently made a purchase with Karcher, specifically the Karcher Silence, and unfortunately, my experience has taken a turn for the worse. Despite several attempts to reach out to their customer service, I've been met with a frustrating lack of communication. I find it disheartening that after comp...
I bought something on April 21, 2024, but it hasn't been shipped yet, and I haven't been able to get in touch with the company through any channels. There is also no response to emails. Why hasn't the item been shipped even though it was already paid for? I only have the order confirmation number. P...
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