They informed me that the battery in my Karcher cordless vacuum had a problem and that I should send it, along with the charger, to their service center for inspection. I sent it over a month and a half ago, and the product is still at the service center. When I called them, they said they hadn't even looked at it yet, but that they would get back to me once they had. We are unable to use the vacuum, and it is possible that they do not even provide a reliable service. It appears that they are simply using people as pawns in some games. This is a brand I would never recommend. It is not worthwhile to spend your money on it.
I made the unfortunate decision to purchase a Karcher VC7 vacuum cleaner, and since then, I have had to send it to the service center five times. On its latest return, the device couldn't even last two minutes before the battery died. I sent it back once again, and they assured me that Yurtiçi Kargo...
I purchased a Karcher cordless vacuum cleaner and was initially satisfied with its performance. However, after just a few months of use, one of its parts broke. Since then, I have been trying to contact Karcher’s customer service via their website and phone calls, but all I hear is “we will get back...
I purchased a Karcher RCV 5 robot vacuum, and after just a few months, it broke down. I sent it for repair, but when it was returned, it still wasn’t working properly and lacked suction. I had to send it in for repairs again, but despite the time that has passed, Karcher hasn’t fixed the issue, offe...
We bought the Karcher RCV5 robot vacuum last year, and it worked fine for a few months. However, it soon stopped vacuuming even though it was running. We took it to the service center, and after a few weeks, they decided it needed to be replaced. But since we misplaced the receipt, they refused to g...
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