I am writing to complain about a withdrawal issue I am experiencing in the Jalwa game. The game displays a message saying that I need to recharge ₹500 in order to activate the withdrawal feature, but even after completing the recharge, the same message continues to appear and I still cannot withdraw my money.
In total, I have recharged ₹1,100 into the game. I currently have about ₹50,000 in earnings in my account, and I attempted to withdraw ₹40,000.
However, despite meeting the recharge requirement shown in the game, the system does not allow me to proceed with the withdrawal and continues repeating the recharge request.
I also tried to contact Jalwa game customer support, but the support system is not functioning and I have not received any help or response. This situation is very disappointing and concerning, especially considering the amount of money involved.
With this complaint, I request that my withdrawal be processed in full and that I be allowed to withdraw all of my earnings from the game. I also ask that the issue with the recurring recharge message during withdrawal be resolved as soon as possible.
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