Today, I made a UPI deposit of ₹40,000 to my Jalwa Game account using Paytm. Although the amount was successfully debited from my side, it has not been credited to my game account. The transaction status on Paytm shows the payment as successful, and I have the transaction reference available as proof.
Despite the payment going through, my Jalwa Game balance has not been updated, and I am unable to access or use the funds I have already paid. This situation is causing financial stress and disrupting my ability to use the platform.
I request that this issue be urgently investigated and that the ₹40,000 either be credited to my Jalwa Game account without any further delay or immediately refunded to my Paytm account, whichever can be processed faster.
I made a deposit of ₹2,000 to Jalwa Game via UPI on 14 February at around 6:10 pm. The payment was successfully completed on my side and I have the UPI transaction/reference IDs RC2026021418060858202168a and T2602141810013855618546, but the amount has still not been credited to my Jalwa Game account...
On February 11, 2026, I deposited ₹10,000 into Jalwa Game using Paytm. The money was successfully deducted from my Paytm account, but the amount has still not been credited to my Jalwa Game wallet. Even though the payment was completed on my end, my game wallet balance has not increased, and I am un...
I deposited money into my Jalwa game account on 08-03-2026 using Paytm. The amount was debited from my Paytm account, and the transaction shows as successful with UTR number 201490467208, but the money has still not been credited to my Jalwa game balance. After noticing that the deposit was not refl...
I use the Jalwa game platform on my Android device, and on March 26, 2026, I made a deposit of ₹1,500 via UPI using Paytm. The amount was deducted from my Paytm account, but it has not been received or reflected in my Jalwa game account balance. I attempted to contact support regarding this issue, ...
On 18/01/2026, I deposited an amount of ₹10,000 into the Jalwa game through PhonePe using UPI. The amount was successfully debited from my bank account, but it was never credited to my Jalwa wallet. After noticing that the money was deducted but not added to my wallet balance, I contacted Jalwa cust...