Jacqueline Van Hoef charged extra fees, how can I dispute the charge?

If Jacqueline Van Hoef charged extra fees you didn’t expect and you want to dispute the charge;

Confirm what you were originally quoted;

• Find your order confirmation / invoice
• Note the:
– Item price
– Shipping cost
– Any stated fees
• Screenshot the original breakdown

Compare with what you were charged;

• Check your bank/card statement
• Note the unexpected fees:
– Service fees
– Handling fees
– Customs/processing charges
• Screenshot the full charge

Ask the seller for an explanation first;

• Message/email Jacqueline Van Hoef
• Say:
– “I see extra fees on my statement that were not disclosed at purchase”
• Provide:
– Order number
– Screenshot of the unexpected charge
– Original price/fee breakdown

• Ask them to:
– Explain the extra fees
– Refund the undisclosed amount

If the issue continues, raising it publicly on Xolvie can often trigger a faster response.