For an extended period, ₺39 has been charged to my credit card by iyzico without my approval. I observed that this charge occurs on the 24th of each month. I request a prompt refund of my funds and the cancellation of this unauthorised subscription. I submitted a complaint regarding this issue a month back, but I still haven't heard anything. Now, it appears my complaint has vanished completely. I am disappointed by the lack of responsibility and the poor communication surrounding this issue. This situation is completely unacceptable, and I strongly encourage iyzico to take immediate action to resolve it.
On July 26, 2023, I was surprised to find an unaccounted-for 39 TL deduction from my credit card statement, attributed to Iyzico/AmznPrimeTR/Istanbul. This charge appeared completely unexpectedly, despite the fact that I had never authorized or enrolled in any membership with them. I'm frustrated an...
I recently discovered that the BetterMe app has been charging my credit card through Iyzico without any reason or authorization. Despite requesting to cancel the subscription, I received no confirmation or follow-up via email. Over the past 4 months, they have withdrawn ₺98 each month, totaling ₺392...
I just discovered that BetterMe, through Iyzico, has been withdrawing ₺199.99 from my account every month since December 2022, totaling ₺4387.99 by April 2025. I never noticed it until recently, and when I did, I immediately canceled the subscription and emailed them. What’s most frustrating is tha...
Every month, ₺350 is being withdrawn from my account under the name “Iyzico BetterMe Dancing”, and I have no idea why. I never signed up for this service, never used it, and yet the charges keep appearing. What’s worse is that I can't reach anyone to cancel this unauthorized transaction—no email, no...
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