I am compelled to share my troubling experience with İş Bankası concerning the 1,238₺ nursing allowance provided by the government for newborns—an amount that is undeniably safeguarded under Article 93 of Law 5510. Even with this legal protection confirming the rule, İş Bankası went ahead and deducted the entire allowance from my negative balance without any hesitation. This money was intended for my child's essential needs, but the bank prioritized its claim instead. I was advised to refrain from making any payments for 45 days while they set up a debt restructuring plan, but it seems like the system quickly takes every cent that comes into the account. The inconsistencies and apparent disregard for proper procedures in managing such a delicate payment made me wonder how a bank could so easily ignore established guidelines and basic logic.
I am a salary customer at İş Bankası, and my salary is under garnishment. Each month, they automatically deduct one-fourth of my salary before depositing the rest, which is the legal procedure. However, any additional deductions beyond this are completely unlawful. Today, just one minute after my sa...
I am a customer of İş Bankası with the Turkish ID number 488*****784. Following the spending objections I submitted, İş Bankası suddenly closed my credit card. I am also a salary customer at İş Bankası. The bank later claimed that the objections I made were against the ordinary course of life. When ...
My credit card from İş Bankası was delivered on December 28, 2024. I first activated it on June 16, 2025, and made my first purchase on June 26. Despite this, the bank charged me a ₺894.08 annual card fee. When I objected, I was rudely told that the fee would only be refunded if I spent ₺18,000 per ...
On 15/09/2025, a restriction was placed on my account and mobile banking access at İş Bankası Eskişehir Porsuk Branch without any justification. For about 10 days, I have not been able to access my account, use the ₺12,488 inside it, or carry out any banking transactions. I reported the situation to...
İş Bankası refuses to cancel the credit card they made mandatory for a home loan. I was unable to take out the loan, but the credit card remained. At the time, they did not offer me a free credit card, and as soon as the six-month period ended, they charged me a membership fee. I do not accept this ...
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