İş Bank closed my online banking without any reason and there is no solution as I am abroad and cannot visit their closest branch. I requested to make a trasfer of my savings to another bank but customer support is useless in this case. I am supper desparate and disappointed as I trusted İş bank with my money.
İş Bankası closed my internet banking without any explanation, leaving me in a difficult situation while I was abroad. I haven't conducted any transactions that would warrant the closure of my account—there were no deposits or withdrawals made. When I reached out to customer service, rather than off...
I am in South Korea for language studies, and I cannot access the digital or online banking services of İş Bank, which is my only bank. Before coming here, I specifically asked whether there would be any problems abroad, but about a month after arriving, I lost access. All my school expenses, rent, ...
On June 14, 2024, I initiated a SWIFT transfer of £1,250 from my HSBC account in the UK to my İşbank account in Turkey. As of today (June 26, 2024), the funds have still not appeared in my Turkish account. When I contacted HSBC UK, they informed me that the payment had been sent to the receiving ban...
When I call İş Bank, the customer service representatives act indifferent, and I cannot get a refund for my credit card fee. When I say I want to cancel the card, they just say, "You can keep using it for another year and then cancel if you want," without offering any real solution. The bank’s overa...
I am exceedingly dissatisfied with İş Bank's customer service. When I need help, it appears impossible to reach an actual representative. I constantly being redirected back to the main menu, or just when I believe I've connected, I'm rerouted to an automated system with a robotic voice. This is not ...
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