Request To Cancel IQScore Subscription And Refund For Unauthorized Charge

I am writing to report an unauthorized charge of USD 14.99 from “IQSCORE.ME/AA” that was processed through my ShopeePay Mastercard on 20 July 2026. I had previously authorized only a single USD 1.00 payment, and at no point was I clearly informed or did I agree that there would be any recurring or additional charges. I noticed the USD 14.99 transaction on my account and did not receive any advance notification, clear subscription terms, or cancellation information before this amount was taken. I did not knowingly approve a subscription for this service and I consider this charge to be unauthorized. I request that this subscription be cancelled immediately so that no further amounts are charged to my ShopeePay Mastercard, and that the USD 14.99 taken without my clear consent be fully refunded. I also ask that this situation be investigated and that written confirmation be provided once the subscription cancellation and refund have been completed.