I Face IQScore.me Refund Problems After An Unexpected Recurring Charge

I took a test on IQScore.me and paid $1 to have my results sent to my email address. The $1 payment was charged to my card on July 20 at 1:13 AM, but I never received any test results in my Gmail account.

Then, on July 23 at 1:13 AM, I noticed that an additional $14.99 had been charged to my card even though I had not knowingly authorized or approved this payment. I tried to cancel the subscription through the website by entering my Gmail address, but the system did not successfully cancel it.

I request an immediate full refund of the unauthorized $14.99 charge. I also request that any subscription, automatic renewal, or recurring payment associated with my information on IQScore.me be canceled immediately so that no further charges are made to my card.

If this issue is not resolved, I intend to dispute the transaction with my bank and pursue my rights through the appropriate consumer protection and official authorities.