5
Resolved

Innerly Charged My Card After a 0.99 Trial Without Clear Consent

June 27 10:27 AM42

I subscribed to a service on Innerly last week, where I clearly agreed to a payment of 0.99. Now I see that, in addition to the 0.99 amount, a further 49.99 has been charged to my credit card from Israel without my clear consent or understanding that such a fee would be taken. I do not know exactly which product or plan this 49.99 relates to, and I find this situation misleading. After noticing the charge, I tried to cancel the subscription myself through Innerly but despite my attempt, the 49.99 amount has already been withdrawn and I am not sure whether the subscription has really been canceled. I request that the unjust 49.99 charge be fully refunded to my credit card and that all my subscriptions and possible future payments at Innerly be completely canceled. I also ask for written confirmation that no further charges will be made to my card.

Amnon
July 1 5:51 PM

Pls refund all the rest of the charge over 0.99 and stop chrging

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

eDreams Unauthorized Prime Membership Charge

August 3, 2023 10:57 AM1,799

Without my knowledge or consent, my credit card was charged 54.99 euros for a Prime membership. I never asked for or app...

2 Comments

I Face an Unauthorized $9.99 Subscription Charge From Melab.io

June 1 12:19 PM55

I subscribed to a trial lesson from Melab io after seeing an advertisement on Instagram. The trial lesson went well, and...

BetterMe Charged Me Without Clear Subscription Consent

April 13 1:37 PM78

I used the BetterMe website and saw a campaign on the mobile app that appeared to be a one-time, inexpensive offer. Ther...

Tracelo Unauthorized 49.99₺ Charge and Failed 949₺ Attempt on My Card

September 2, 2025 4:13 PM333

On 01/09/2025, my credit card was charged 49.99₺ by Tracelo, even though I have no membership, subscription, or connecti...