The ING Florya branch was adamant about charging me ₺979 for DASK insurance on a property I sold in 2023, despite providing evidence that the property is no longer under my ownership. Even though the government records clearly show the change in ownership, the bank is insisting on unnecessary documentation from the buyer, who lives overseas, causing a great deal of inconvenience. Looking for help with a refund request due to ongoing unwarranted charges from ING Bank. If needed, I will take the necessary steps to address the issue by escalating it to CIMER, Consumer Court, and Xolvie by Sikayetvar.
On December 4, 2024, ING Bank’s Dikmen branch arranged a private credit home insurance policy (Policy Number: 29313612) linked to my mortgage loan without my consent or knowledge, charging me ₺4,911. I was told to visit the branch to address the issue. I am requesting the cancellation of this policy...
I tried to buy a yearly subscription from Disney Plus. Despite the stated ₺649.99 annual fee, a total of ₺695.71 was deducted from my ING Bank card. Upon contacting customer service to address the charge, they explained that the additional amount had been deducted as a commission by the bank and sug...
As part of the mortgage loan I took out from VakıfBank Çerkezköy branch on 02.12.2024, despite explicitly stating to the customer representative that I did not want any additional insurance, Home Insurance and Personal Accident Insurance—neither of which I know to be legally mandatory—were issued to...
Hello, I was in Iskenderun during the Maraş earthquake on February 6, 2023, and my house was severely damaged. And our insurance was provided by Zurich Insurance. DASK and my (supplemental) home insurance. We wouldn't have done it. Neither provided information about the November DASK update. Neither...
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