ING Bank Florya Branch Charges Unjust Insurance for a Property I Don't Own
The ING Florya branch was adamant about charging me ₺979 for DASK insurance on a property I sold in 2023, despite providing evidence that the property is no longer under my ownership. Even though the government records clearly show the change in ownership, the bank is insisting on unnecessary documentation from the buyer, who lives overseas, causing a great deal of inconvenience. Looking for help with a refund request due to ongoing unwarranted charges from ING Bank. If needed, I will take the necessary steps to address the issue by escalating it to CIMER, Consumer Court, and Xolvie by Sikayetvar.
Hello Emre H., We would like to inform you that we have received and reviewed your message. We will get back to you as soon as possible regarding the matter. Thank you.
We kindly request you to discuss your cancellation request with DASK. We wish you a good day.
