If iMed Medical had poor communication during your hospital process,
Document the issues first;
• Note specific problems:
– Delayed responses
– No updates about procedures
– Conflicting information from staff
• Keep messages, emails, and call records
Specific examples make your complaint stronger.
Contact the clinic directly;
• Reach out via email or official channels
• Clearly state:
– “I experienced poor communication during my treatment”
• Request:
– Explanation
– Dedicated contact person
– Written clarification of your treatment process
Ask for accountability;
• Request a timeline of what happened
• Ask why communication failed
• If it affected your care, request compensation or support
If they remain unresponsive;
Submit a complaint on Xolvie to make the issue public and push for resolution.
