My Hyundai Tucson's Exhaust System Issues Have Recurred

Abdullah
Abdullah
Hyundai
June 22, 2023 2:06 PM67

Hello there! I purchased a brand-new 2022 model Hyundai Tucson, but unfortunately, I've been experiencing multiple issues with the car. The main problem is related to the exhaust system, and I've had to bring it in for inspection at least 5 times. Additionally, there are instances where the exhaust gets choked, causing the car to stall. The service center attempted to fix the issue through various methods, including performing diagnostics and putting the car in sleep mode, but none of them resolved the problem. I must say, this whole experience has left me extremely disappointed and frustrated with the car. I'm really hoping for a swift resolution to this exhaust system issue, as I've truly lost my enthusiasm for the vehicle.

June 22, 2023 1:59 PM

Dear Customer, First of all, thank you very much for choosing Hyundai. Our goal is to turn your experience into satisfaction as soon as possible. A Customer Relations Representative from our Customer Relations Department will contact you regarding your application. You can forward all kinds of information, suggestions, thanks, documents, and solution requests related to our products and services to the Hyundai Authorized Dealer and Service from which you received service, through the Customer Relations Managers working at Hyundai Plazas. If you would like to share your views and requests with Hyundai General Directorate, you can reach our customer relations experts via the Hyundai Consultation Line between 08:00-18:00 on weekdays; you can leave a voice message on our consultation line outside of working hours and on weekends. You will be contacted on the first business day following your voice messages. You can also reach the Customer Relations Department through the Contact Form located under the "Contact Us" Menu. We thank all our customers who share their views and suggestions with us for their trust in our brand. Hyundai Customer Relations

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