Hello, my vehicle is a 2020 Hyundai Tucson with the license plate 34 D 396. On June 23, 2023, I took my car to the Hyundai Coskun authorized service center because the malfunction indicator light was on. They told me that the sensor was broken and that they didn't have the part in stock, but that it would come from overseas in 10 to 15 days. Every week, when I called to find out where the part was, they told me that it hadn't arrived yet. When I called again yesterday, the person in charge of my car, Yildiray, said they were ordering the part and asked me to call back on Friday as if no part had been ordered for my vehicle. They made me wait for 21 days before ordering the part, and during that time, they didn't bother to tell me what was going on. If I hadn't called, they wouldn't have put in the order for the part. Is this how irresponsible they can get? I need to go out of town, and I have been waiting for this problem to be solved for 21 days. My problem is still not fixed, and they are telling me to call back on Friday. I need a fast solution to my problem.
On February 4, 2023, my 2020 Hyundai Tucson broke down in front of my house and had to be towed to the Kırşehir Hyundai service center. Even though they've had my car for 10 days, they told me that the part had been ordered and would be put in as soon as it came in. I asked for a new car but was tol...
On June 26, 2023, we experienced a traffic accident in Izmit with our Hyundai Kona Electric. The vehicle sustained minor damage, and within 2 hours, we dropped it off at the Hyundai Fertan authorized service center in Kocaeli Basiskele. What followed was a seemingly never-ending process involving ap...
Since July 14, 2025, my Hyundai Kona Electric has been waiting at the Kütahya Karseç Hyundai Authorized Service Center. After the vehicle was delivered due to a battery module failure, I was informed that the part had been ordered. However, since that date, no concrete progress has been made, and th...
On August 4, 2025, I purchased a brand-new 2025 Hyundai Tucson 1.6 T-GDI Elite Plus from Ş. Altınsoy Hyundai Plaza, located in Ankara, Turkey. (VIN: TMAJB81B6SJ640762) On the very same day, while driving home, the engine warning light turned on. I immediately returned to the dealership and was infor...
On June 19, 2023, I took my Hyundai Kona Electric to Odak Authorized Service for a routine maintenance check. Additionally, my car had a warning light indicating an issue with the electrical system, which I reported to service advisor F. When I picked up my car later that evening, I immediately not...
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