Hyundai Dealership Has No Cars and Charges Exorbitant Prices

July 7, 2023 8:27 PM21

I've been trying to buy a Tucson car for the past six months, but the dealerships have been very unhelpful, always saying there are no cars available. When I look at a car at a dealership, they quote me a price that is 100–150 thousand TL higher than the official price. This puts a lot of stress on my finances. I want to make it clear that I will be filing complaints with Hyundai's South Korea email address, their official complaint channels, and all complaint platforms in Turkey, including CIMER. Please keep this in mind. Your official price list came out as late as today. The fact that I was given a price of 1930 when the price on the list is 2037 is disappointing and unfair. Please get me a Tucson 4x4 1.6Crdi Elite Plus at the price listed. Many thanks.

July 10, 2023 7:59 AM (2 days after complaint)

Dear Valued Customer, First of all, we would like to thank you very much for choosing Hyundai. Our goal is to turn your experience into satisfaction as soon as possible. A Customer Relations Officer from our Customer Relations Department will contact you regarding your application. You can convey any information, suggestions, thanks, documents, and solution requests related to our products and services to the Hyundai Authorized Dealer and Service from which you received service through the Customer Relations Managers working at Hyundai Plazas. If you would like to share your views and requests with Hyundai General Directorate, you can reach our customer relations experts through the Hyundai Consultation Line between 08:00-18:00 on weekdays; outside of working hours and on weekends, you can leave a voice message on our consultation line. You will be contacted on the first business day following your voice messages. You can also reach the Customer Relations Department via the Contact Form. We thank all our customers who share their views and suggestions with us for their trust in our brand. Hyundai Customer Relations

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