On March 1, 2023, as a proud owner of a Hyundai vehicle, I purchased an i20 model from Coşkun Car Dealer, one of Hyundai Turkey's authorized dealers. On June 3, 2023, however, while traveling from Istanbul to Bursa with my wife and children, we were involved in a major accident caused by white smoke and exhaust fumes that engulfed the interior of my car. Following the incident, I contacted Hyundai Turkey, and my vehicle was towed to the Fertan Auto service center in Kocaeli. The service center informed me on June 5, 2023, that my car's motor had failed. Given that the engine failure occurred on a car with only 2,000 kilometers on it, I believe it was the result of a manufacturing flaw. I demand that my complaint be resolved after the necessary inspections. Please keep in mind that my problem has been unresolved for the past ten days.
On June 26, 2023, we experienced a traffic accident in Izmit with our Hyundai Kona Electric. The vehicle sustained minor damage, and within 2 hours, we dropped it off at the Hyundai Fertan authorized service center in Kocaeli Basiskele. What followed was a seemingly never-ending process involving ap...
I purchased a brand new 0km 2023 model i20 car from Odak Istanbul dealer on October 4, 2023, and within 2 days of delivery, I encountered an issue related to the car's electronic system not allowing it to start. The car has been taken to the service center four times due to this problem. In addition...
On October 30, 2024, I purchased a Hyundai Ioniq 6 Advance from Malatya Hyundai Şampiyon Authorized Service. However, on November 20, 2024, around 5:00 PM, I encountered a serious issue. While entering my home's parking area, a "Power Limited" warning with a turtle icon appeared on the car's screen....
Since July 14, 2025, my Hyundai Kona Electric has been waiting at the Kütahya Karseç Hyundai Authorized Service Center. After the vehicle was delivered due to a battery module failure, I was informed that the part had been ordered. However, since that date, no concrete progress has been made, and th...
Dear Hyundai Customer Service, I am writing to express my deep disappointment regarding the unresolved repair process of my 2020 Hyundai Tucson. On April 7, my vehicle was severely damaged after being struck on the right side by a taxi. The airbags were deployed, and the front passenger seat became ...
Comments