Warranty Denial for Huawei P50 Pocket Defective Screen


I bought a Huawei P50 Pocket phone from hepsiburada.com on June 22, 2023. The folding point of the screen became bent like a screen protector, and ink then leaked out, leaving only a straight line at the folding point. When I took the phone to the service center, they said I had broken it by misusing it and wanted a whopping 16,425 TL to fix it, which meant the warranty was no longer valid. When I tried to get in touch with Huawei, their service centers were closed. It's a frustrating situation, and I'm writing about it to warn other people about the risks of buying from hepsiburada.com and the unreliable support from Huawei.












