I'm having a frustrating experience with Aspiegel Ltd, which claims to be acting on behalf of Huawei despite the fact that we never gave them permission. Despite the fact that I renewed my card, they continue to make unauthorized charges. Worse, the charges have increased as a result of a cloud application space I allegedly purchased, despite the fact that my device still lacks the space. Since 2022, they've been deducting around 6-7 TL per month, but now they're deducting 70 TL and even 100 TL from my card. It's ridiculous. They used to charge me 7 TL even when I hadn't purchased anything. It increased to 100 TL after purchasing cloud storage, which turned out to be non-existent. Surprisingly, they deduct 70 TL one month and 70 TL + 24 TL the following. My card has already been renewed, but the problem persists. Huawei should remove the payment method from their phones. Card renewal does not solve the problem.
My Huawei Mate 20 Pro phone broke down 2 months ago. My phone started not recognizing the sim card and its fast charging wasn't working either. For these reasons, I called Huawei Turkey about 1 month ago. They directed me to a company called Fix Smart and asked me to send my phone there. I sent my p...
Huawei Turkey is a terrible company. The screen on my Huawei Mate XS 2 phone is shattered, and I wanted to replace it. I sent my phone to Genpa Istanbul Authorized Service, as directed by Huawei. There are precious videos and photos on my phone that I wanted to save before any data loss. I even sent...
I gave my Huawei smartphone to the authorized service center for a battery replacement. However, they returned it with the battery changed, but the phone was unusable. We gave it to them a second time, and when we got it back, it was still not working. We returned it a third time, and they demanded ...
Huawei’s warranty service has become an absolute nightmare. I sent in my laptop, which is still under valid warranty, for inspection. They didn’t repair it, they didn’t even offer to fix it — they merely examined the issue and now demand ₺1750 just for the inspection. What’s worse is that they are ...
I had a problem with my Huawei phone and I reached out to Huawei Turkey for help but they completely ignored me. They just told me that it's a final decision from the service department and left me to deal with their business partner, Cihan Elektronik Fix Smart. But I had no idea how to handle the i...
Comments