I just paid my rent through HotPads, and it was a bad experience. Their payment method took two times too much money from my account without permission. I've talked to customer service several times, but I still haven't gotten my return after weeks. Customer service reps aren't helpful, and I keep getting the runaround without getting any clear answers. It's even more frustrating that they don't give you a straight way to take the problem to a higher level or get in touch with a manager. Right now, all I want is my money back, and I'm not sure if I want to keep using HotPads to pay my rent.
Hotpads have been a horrible experience for me. Over the past month, I have asked questions to at least fifty different apartment postings; none have answered. It seems as though the listings are either entirely phony or nobody is really managing them. Rather than useful responses, my mailbox is sud...
I canceled my Hotels.com reservation within 24 hours, but I still haven’t received my refund. They keep telling me to contact my bank, but there’s no proper support or anyone to speak with directly. There isn’t even a contact number available. It’s been a month since I canceled, and I’m still waitin...
I tried many times to get help, but the support I got was not clear and easy to understand. So, I couldn't get money out of my account because it wasn't linked to my email address correctly. When I asked for help, a manager replied that the problem would be fixed in 24 hours. But the opposite happen...
Sixt Rent A Car has been withdrawing money from my account without my knowledge or approval, and to make matters worse, they still haven’t refunded a previous charge that they were supposed to return. I’ve contacted their customer service multiple times, and despite repeated calls and follow-ups, no...
I rented a house through Booking.com and was charged twice for the same reservation. Despite creating multiple support tickets and explaining the situation in full detail — even providing visual proof — I have not received any response for over a month. This has caused both financial loss and serio...
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