I canceled my Hotels.com reservation within 24 hours, but I still haven’t received my refund. They keep telling me to contact my bank, but there’s no proper support or anyone to speak with directly. There isn’t even a contact number available. It’s been a month since I canceled, and I’m still waiting for my refund. This is unacceptable, and I strongly advise against using this platform. Don’t get stuck in a difficult situation like I have!
I made a reservation through Hotels.com for an upcoming vacation, but I later had to cancel the booking. During the cancellation process, I was clearly informed that I would receive a full refund of the amount I had paid. However, despite the cancellation being accepted and confirmed, the refund has...
I am unable to reach Hotels.com through phone or email, despite their claim that my refund has been processed. The money has not appeared in my account, and repeated discussions with my bank confirm that no transaction has been received. Hotels.com provided a bank reference number, but it is useless...
I’m incredibly frustrated with Hotels.com. I canceled my reservation directly through their website, but when I contacted the hotel to confirm, they said they hadn’t received any cancellation notice. This left me confused and concerned about being charged or penalized. What’s worse is that it’s imp...
I am absolutely outraged with Hotels.com! My hotel reservation, which was confirmed as canceled on May 30th, still hasn't been refunded to my account. They're refusing to give me my money back, and it's infuriating! This is completely unacceptable. Their "customer service" is a joke. They have a te...
On April 10, 2024, I made a hotel reservation through Hotels.com. After making the reservation, I called the hotel for confirmation. I was disappointed to hear that the hotel did not receive my reservation and that they do not work with Hotels.com. I canceled my reservation within 2 minutes, but it'...
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